Frequently Asked Questions

 

We need 48 hours for all whole cake and dessert orders for our Carmel City Center location and 72 hours for our Broad Ripple Village location. Please order online at www.thecakebakeshop.com or call the office to place an order at 317-257-2253, ext. 2.

We don't write directly on our delicious cakes or desserts. We have our beautiful scallop-shaped plaques with pearlized paper on which we can print your message for $5.

We are a European-style bakery with wheat and dairy products in most of our desserts. We offer a gluten-free cake slice, gluten-free brownie, and our Marie Antoinette and Macarons (made with almond flour).

Any whole cakes, other than the Earls Court, Millionaire, Cookie Dough, and Cookies and Cream, can be made gluten-free with a $15 upcharge. At this time, we do not offer any vegan choices; this may change in the future.

Everything we make at The Cake Bake Shop is made fresh daily. We use all Swiss Meringue Buttercream caused by creating a meringue with egg whites and sugar. Then we add all European-style butter and a splash of vanilla. European butter has a higher butterfat content than American butter, on average about 6% more. Traditionally, American Buttercream is much sweeter, made with butter, shortening, powdered sugar, vanilla, and sometimes milk or heavy cream.
The powdered sugar in American Buttercream not only makes it much sweeter, but it also has a more dissolving texture.
Our Swiss Meringue Buttercream will be less sweet overall.

Yes! We sell our cakes by the slice at both locations. You may buy up to 5 slices per flavor of cake. Please check our website for the most up-to-date flavors, as they change seasonally. You may also buy slices of pie, cheesecake, cookies, bars, etc., at both locations.

We currently ship 6" and 8" cakes, pies, and desserts. We ship via UPS Monday thru Wednesday. We do not ship on Thursday, Friday, Saturday, Sunday, or major US holidays. Your product will be frozen and, depending on the item, will have dry ice inside the shipping package. We recommend selecting Next Day Air/Saver to ship during the summer.

We deliver out of our Carmel location Wednesday-Saturday. Fees are 1-5 miles $20, 6-20 miles $45.

Yes! We would be honored to make your wedding cake. Please contact our Wedding Manager, alison@thecakebakeshop.com.

Absolutely! Please visit either location, and you may pick up dessert, drinks, and retail items.

Please make a reservation for the Broad Ripple Village or Carmel City Center using the OpenTable app, visit our website, or call us directly at 317-257-2253, ext. 1.

We have proper outside seating at our Broad Ripple location that is first-come, first-serve only, weather permitting. 

We have our Floridian-style patios (which are indoors and NOT air conditioned). We have beautiful french-style windows that we open for fresh air, weather permitting.

While walk-ins are accepted during the week, you may experience a lengthy weekend wait. Our weekend reservations, Friday-Sunday, usually fill up 6-8 weeks in advance.

Every day is different. Please check in with our host, and they will give you the most accurate wait time available. If you’d like to wait for a table, you will provide the host with your name and cell phone number. We will contact you via text when your table is ready.

You may wear whatever you like. Our guests usually wear snappy casual to little girls in tutus!

We accommodate small, semi-private, and large parties. Our Broad Ripple Village location can accommodate up to 12 guests in our back room.
At our Carmel City Center location, we can accommodate 10-150 guests in the restaurant.
Please get in touch with our Events team at events@thecakebakeshop.com, or call 317-257-2253, ext. 3.

Unfortunately, we are unable to offer this request. We cannot guarantee that you’d be able to sit near each other and this wouldn’t be the experience you’re expecting. For regular reservations please visit our Reservations page for Broad Ripple Village or Carmel City Center.

We offer outside patio seating at our Broad Ripple Village location that is first come, first serve, weather permitting.

Our "Outside" seating is our Floridian-style patio inside the restaurant for our Carmel City Center location. We have heated floors during the fall and winter and do not have air conditioning during the spring and summer. We open our beautiful french-style windows for fresh air flow and have ceiling fans too.

With our beautiful chandeliers and fans at our Carmel location, outside
balloons become a hazard and are not allowed at this time. We will give you a CBS balloon after you’ve dined or visited us.


If you’re dining or visiting us at our Broad Ripple Village location, we
are happy to put our CBS balloons on your table, or you may receive them to go. No outside balloons are allowed at this time.

We encourage you contact our Concierge team at (317) 257-2253.

The Cake Bake Shop is not responsible for the items left behind, lost, or stolen in our restaurants. Were here to help but cannot guarantee that the item can be recovered.